Proofound

Support

Use this page to route product, policy, and security questions to the right team without delay.

For account issues, include your approximate sign-in time, the page URL, and what you expected to happen. This helps us reproduce issues quickly and reduce back-and-forth. For accessibility feedback, include assistive technology details so we can test with matching conditions.

Security concerns are handled with priority. If you discovered a potential vulnerability, send clear reproduction steps, impact summary, and whether the issue is currently exploitable. We treat responsible disclosures confidentially and coordinate remediation updates once triage is complete.

Policy and privacy requests should cite the relevant policy section to speed review. If you are requesting account deletion, export, or consent changes, include the account email and preferred response channel. We aim for transparent status updates until the request is resolved.

If you are reporting reproducible defects, include screen recordings or request traces where possible. Concrete artifacts reduce triage latency and improve fix accuracy. We prioritize issues by user impact, security exposure, and operational risk, and we share updates until closure.

• General support and product questions: hello@proofound.io
• Privacy and data-rights requests: privacy@proofound.com
• Legal and compliance questions: legal@proofound.com